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Fraud Text Alerts

fraud text phone sample

Fraud Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected fraudulent. Simply reply back by text to let us know if you authorize the transaction and we’ll take care of the rest.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask yes or no questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1

Coming November 18, 2020
To be automatically enrolled in Fraud Text Alerts, log in to online banking before November 16, 2020 and confirm we have a number recorded for you in mobile phone number field.

Need Help or Have Questions About a Text?
We’re here to help. If you need help changing your fraud text alert options, or you have concerns about a text you received, please call us at (800) 743-7228.

1Data rates may apply. Members with debit or credit cards who have a mobile phone number on file with us are automatically enrolled in Fraud Text Alerts. All other members with debit or credit cards may enroll in Fraud Text Alerts by contacting us and providing a valid mobile phone number that can accept text messages. Contact us to update your Fraud Text Alert enrollment options at any time by calling (800) 743-7228.

Fraudfraud text phone sample
Text Alerts

New! Receive a text message alert when a transaction on your Arrowhead Visa® debit and/or credit card is suspected fraudulent. Simply reply back by text to let us know if you authorize the transaction and we’ll take care of the rest.

Quick. Convenient. Secure.

  • Free message sent to your mobile number we have on file
  • Alert always comes from 23618 and Arrowhead Credit Union is in the alert
    (Tip: Add this number to your contacts so you know it’s us)
  • Text alerts only ask yes or no questions—we won’t ask for any personal or account information
  • Automatic enrollment for new members, and members with a mobile number on file1

Coming November 18, 2020
To be automatically enrolled in Fraud Text Alerts, log in to online banking before November 16, 2020 and confirm we have a number recorded for you in mobile phone number field.

Need Help or Have Questions About a Text?
We’re here to help. If you need help changing your fraud text alert options, or you have concerns about a text you received, please call us at (800) 743-7228.

1Data rates may apply. Members with debit or credit cards who have a mobile phone number on file with us are automatically enrolled in Fraud Text Alerts. All other members with debit or credit cards may enroll in Fraud Text Alerts by contacting us and providing a valid mobile phone number that can accept text messages. Contact us to update your Fraud Text Alert enrollment options at any time by calling (800) 743-7228.

 

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